Privacy Policy

Last updated: 5 August, 2009

We respect the privacy of all individuals who use this Website. This privacy policy explains what information we gather from you, how we use it and how you may control our use of your personal information. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998 (UK Reg No - Z8769845).

INFORMATION THAT WE GATHER FROM YOU

We collect the following data from you:

• Information that you provide to us when setting up or amending an account with us. For example, your name, email address, password, address, telephone and fax numbers;
• Information which you voluntarily disclose to us by email or other means;
• Information about your computer including, where available, your IP address, operating system and browser type;
• Information about your usage of our website. We receive and store certain types of information whenever you interact with us. We use cookies, to do this.

Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies. However, because cookies allow you to take advantage of some of GPSupplies.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any GPSupplies.com services that require you to Sign in.

USAGE OF THE INFORMATION YOU GIVE US

E-mail Communications
If you have opted in to receive emails, then we send you emails informing you about special offers that maybe of interest to you. If you do not want to receive e-mail or other mail from us, please email Customer Services. Alternatively, you may unsubscribe from receiving our mailers by clicking on the unsubscribe link at the bottom of all our emails to you.

Sharing information
Information about our customers is an important part of our business, and we are not in the business of selling it to others. GP Supplies does not sell or rent any of its customers' details with any third party. We may however pass your data to third parties for the purposes of processing credit or debit card payments and processing your orders.

Third-Party advertisers and Links to other websites
Our website includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.

UPDATING THE INFORMATION YOU GIVE US

If your personal information changes, you can change this information by visiting the My Account section of our website. If you no longer desire our service, please email us and we will endeavour to remove the personal data provided to us.

SECURITY OF YOUR INFORMATION WITH US

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. This is most advanced security software currently available for online transactions. You can therefore rest assured that we take the security of your payment and personal details very seriously. We may vary this in the future if we feel you will benefit from greater security whilst using our Website.

You can tell whether a webpage is secure as https will replace the http at the front of the website URL in your browser address window. Also a small locked padlock will appear in the bottom bar of your browser window or at the end of your address bar. The position of this padlock will vary in different browsers.

While we currently use SSL encryption to protect sensitive information online, we also protect your information off-line. All of your information, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to your personal information. The servers on which we store your personal information are kept in a secure environment.

COMPLAINTS

If you feel that GP Supplies is not abiding by its posted privacy policy, you should first contact the Customer Service Department via email or telephone us on 020 8961 5567. You can also write to us at:

Customer Service Department
GP Supplies Limited
Concept House
6 McNicol Drive
Park Royal
London - NW10 7AW